RMA Management

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Return Merchandise Authorization (RMA) Management tracks and allows for both customer returns as well as vendor returns.

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Return Merchendise Authorization (RMA) Management

A simple and comprehensive RMA management system.

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Create RMAs Directly from either Sales Orders or Purchase Orders

  The wizard limits avialable products to only those on the original order

  The quantity defaults to the ordered quantity when a product is selected

  All other information is grabbed directly from the original order

  All RMAs attached to an order are linked back to the original order

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Manage RMAs

  Menu Items from Purchase or Sales show only Vendor or Customer RMAs

  Customer RMAs Automatically mark as done when the product(s) are received

  Vendor RMAs are automatically completed when the associated credit is marked as received

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Customer And Vendor Portal

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  Both Vendor and Customer RMAs are easily tracked through the portal

  Customers and Vendors can communicate over the specific RMA thorugh the portal chatter

  If the RMA is linked to a specific sale or purchase order, you can simply click a link back to the original order

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