Return Merchandise Authorization (RMA) Management tracks and allows for both customer returns as well as vendor returns.
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Return Merchendise Authorization (RMA) Management
A simple and comprehensive RMA management system.
Create RMAs Directly from either Sales Orders or Purchase Orders
The wizard limits avialable products to only those on the original order
The quantity defaults to the ordered quantity when a product is selected
All other information is grabbed directly from the original order
All RMAs attached to an order are linked back to the original order
Menu Items from Purchase or Sales show only Vendor or Customer RMAs
Customer RMAs Automatically mark as done when the product(s) are received
Vendor RMAs are automatically completed when the associated credit is marked as received
Customer And Vendor Portal
Both Vendor and Customer RMAs are easily tracked through the portal
Customers and Vendors can communicate over the specific RMA thorugh the portal chatter
If the RMA is linked to a specific sale or purchase order, you can simply click a link back to the original order
Once the user has seen at least one product this snippet will be visible.